Services, that actually work!
Remote Data Processing Audits
Shellback Group performs Remote Data Process Audits (RDPA) to ensure the effectiveness and sustainability of your overall quality requirements. This helps maintain constant surveillance of expected results and promotes quick intervention as necessary to correct and prevent unexpected deviations. Our DPA analysis results will include recommendations and guidance to resolve issues with source data validation, information gaps, and processing issues.
Business Process Mapping
ShellBack Group provides business process mapping tailored to your specific company needs. Whether you want an overall review of your entire business or a deep analysis of a specific functional area or cross-functional process, we’ll help you determine if your processes are well defined, documented, communicated and adhered to consistently. Our approach is to use various tools to accurately map your procedures, activities, data, documents, and responsibilities to capture entire processes. This information will help
improve overall quality, timelines, ownership, client satisfaction and reduce unwanted labor costs.
Business Process Outsourcing (BPO)
ShellBack Group provides BPO services that include capturing and converting data into any format for delivery or entered directly into a client’s case management web applications. We manage specialized tasks and activities based on clients’ business rules to help reduce routine, repetitive, and costly data entry processes. Our services are coupled with a robust quality control and audit process
to ensure accuracy. Our business model will revolutionize your companies efficiencies.
Vendor Evaluation and Management Services
Shellback can assist with your vendor retention decision(s) or the selection of new vendors. The goal is to develop standardized vendor score cards using real and measurable Key Performance Indicators (KPI). We’ll then apply your KPI requirements to existing vendor performance or for new vendors’ service level offerings and agreements to ensure the best vendor options.
REO Title Support Services
Shellback can assist with your REO title needs. We can document and adjust closing processes to meet your client’s expectations. We also help with title claims or curative matters to ensure a quicker closing.
Database Design
The databases we develop for our small business customers range anywhere from simple list management to data validation, production management, and any reporting needs. Every database project is started with an analysis of the business needs, data entry, data mapping, special fields and output requirements.
We’ll adjust the database as needed for changing processes, products, and monitor for data integrity.
Contact us directly for any questions on the services we provide.
You can also submit a request to us using our services contact form
ShellBack Group, LLC
Email: Info@shellbackgroup.com
Phone: 214-769-0070
Please send any questions you may have concerning the services we provide.